Web server

The following table describes the minimum requirements for the web server, which hosts the application.

Component

Requirements

Computer and processor

8-core, 2 GHz or greater Intel Xeon processor or AMD equivalent

Memory

8 GB RAM

Storage

100 GB

OS RAID 1

Operating system

Windows Server 2019 (Standard or Datacenter Edition)

Windows Server 2022 (Standard or Datacenter Edition)

Network

Gigabit Ethernet

Display

1024 x 768 or higher-resolution monitor

Note: The application uses dtSearch version 7.92. If you are upgrading from Ringtail 8.6 or higher, you do not need to upgrade case indexes with this dtSearch upgrade, as any index from Ringtail 8.6 or higher should function correctly. However, hit highlighting may appear incorrectly in documents when searching the index using a different dtSearch version than the version used to create the index. To correct this, rebuild the index with the current dtSearch version. For information about dtSearch, see the dtSearch Release Notes on the dtSearch website.


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