Web server
The following table describes the minimum requirements for the web server, which hosts the application.
Component |
Requirements |
Computer and processor |
8-core, 2 GHz or greater Intel Xeon processor or AMD equivalent |
Memory |
8 GB RAM |
Storage |
100 GB OS RAID 1 |
Operating system |
Windows Server 2019 (Standard or Datacenter Edition) Windows Server 2022 (Standard or Datacenter Edition) |
Network |
Gigabit Ethernet |
Display |
1024 x 768 or higher-resolution monitor |
Note: The application uses dtSearch version 7.92. If you are upgrading from Ringtail 8.6 or higher, you do not need to upgrade case indexes with this dtSearch upgrade, as any index from Ringtail 8.6 or higher should function correctly. However, hit highlighting may appear incorrectly in documents when searching the index using a different dtSearch version than the version used to create the index. To correct this, rebuild the index with the current dtSearch version. For information about dtSearch, see the dtSearch Release Notes on the dtSearch website.