Work with scheduled jobs

Scheduling jobs allows administrators to create recurring jobs and enhance processing performance by running jobs during non-peak hours. You can schedule and manage jobs across multiple cases or for a single portal, but not for multiple portals.

Job types available for scheduling include the gather case metrics job, the indexing and enrichment job, and the search term family job. For more information about the available job types, see Add jobs.

System administrators can view scheduled jobs for all portals, but can only schedule and manage jobs in the portal to which they are currently connected. They can also see every scheduled job’s portal and case information. Portal administrators and case administrators can manage and schedule jobs only for their respective portal or cases.

For portal administrators, when organization security is enabled, the list of available items depends on membership in a provider or client organization. To understand how organizations are managed in Nuix Discover, see Organizations. For a summary of how organization security affects portal access for each user category, see Portal security table.

View scheduled jobs and properties

The Scheduled Jobs page shows the jobs scheduled to run at a designated date or time, and at daily or weekly intervals. On this page, you can add or manage scheduled jobs, view processing statuses, and troubleshoot job errors.

To view scheduled jobs:

On the Portal Home page, under Portal Management, click Processing.

In the navigation pane, click Scheduled Jobs.

To view a scheduled job's properties, click a Job ID number.

Run a scheduled job now

You can run an active or paused scheduled job immediately, rather than wait for the job's scheduled time. The job will also run at the previously scheduled time.

To run a scheduled job now:

On the Portal Home page, under Portal Management, click Processing.

In the navigation pane, click Scheduled Jobs.

Select the check box next to a job.

Click Run now, and then click OK.

Add a scheduled job

You can schedule a new job. For information about the available job types, see Add jobs.

To add a scheduled job:

On the Portal Home page, under Portal Management, click Processing.

In the navigation pane, click Scheduled Jobs page

Click Add.

In the Add scheduled job window, on the Job Type page, in the Job type list, select one of the following:

Gather case metrics

Indexing and enrichment, and then select from the following options:

Scan only level folders that have new documents or documents that have been submitted to refresh for indexing and enrichment. This option is selected by default.

Scan all level folders. Selecting this option will take longer than the previous option.

Optionally, in the Indexing and enrichment dialog box, select the following check box:

Update case metrics: When selected, this option runs the case user metrics and case aggregate metrics stages of the job.

Search term family: Search term family jobs should either run automatically upon index update completion, or manually as initiated by a user.

Tip: To run a search term family job for one or more, but not all, search term families in a case, update families individually on the Search Term Families page in the case.

Click Next.

On the Schedule page, select either Daily, Weekly on, or Monthly on day, and then select the time and day to start the job.

Note: The job runs at the specified time until you change the schedule, run it now, pause, or delete the job.

Click Next.

On the Cases page, select the cases for which you want to add the scheduled job, sorting and filtering the available cases using the Organizations column if necessary, and then click Finish.

The new job appears on the Scheduled Jobs page.

Pause a scheduled job

You can pause an active scheduled job to temporarily stop it from processing. To permanently stop a scheduled job, see Delete a scheduled job.

To pause a scheduled job:

On the Portal Home page, under Portal Management, click Processing.

In the navigation pane, click Scheduled Jobs.

Select the check box next to an active job.

Click Pause. In the confirmation message, click OK.

Activate a paused scheduled job

You can activate a paused scheduled job. The job will run at the previously scheduled time.

To activate a paused job:

On the Portal Home page, under Portal Management, click Processing.

In the navigation pane, click Scheduled Jobs.

Select the check box next to a paused job.

Click Activate. In the confirmation message, click OK.

Delete a scheduled job

You can permanently remove a scheduled job from the application. The job is unrecoverable upon deletion.

To delete a job:

On the Portal Home page, under Portal Management, click Processing.

In the navigation pane, click Scheduled Jobs.

Select the check box next to a job.

Click Delete.

Note: You cannot recover a deleted job.

In the confirmation message, click OK.